E-Commerce & Retail
Billbee
Order management for small online retailers - quickly ready to go.
4,5avg. of 3 portals- Price
- from €9/month
- Company size
- Sole traders up to smaller teams (a few dozen to a few thousand orders/month)
- Deployment
- Cloud (SaaS)
- Hosting
- DE/EU (GDPR)
Billbee GmbH · founded 2015 · Twistetal · approx. 50 employees
Last editorial review: July 2026How we rate
In short
Billbee is an affordable cloud tool from Germany for order processing and multichannel management of small retailers. It is cancelable monthly, bills by order volume (from €9/month net) and includes all features in every plan. Ideal for small to medium online retailers who want to consolidate marketplaces and shipping without a contractual commitment.
What is Billbee?
Billbee is a cloud-based SaaS tool for centrally managing and automating orders from multiple sales channels. Honestly classified, it is a specialized order-management system and deliberately not a full ERP: financial accounting, manufacturing and CRM are missing. The software is developed by Billbee GmbH in Twistetal, North Rhine-Westphalia, founded in 2015. With around 50 employees, the provider ranks among the established German specialists for order processing in online retail.
At its core, Billbee bundles multichannel order processing in one place: order import, document and shipping-label generation as well as cross-channel stock reconciliation. Flexible, rule-based automation handles recurring standard workflows, connected via more than 100 interfaces to marketplaces such as Amazon, eBay or Kaufland and shops like Shopify and Shopware. The target group is small to medium online retailers, Amazon FBA and marketplace sellers as well as D2C brands who want to centralize their orders and be quickly ready to go without a heavy ERP.
Since November 2023, Bregal Unternehmerkapital has held the majority in Billbee, while founder Jan Krause continues to act as managing director. In the DACH region the tool is widely used among smaller online retailers, but remains a specialized tool with clear limits. Billbee does not offer its own accounting, manufacturing functions or a full-fledged CRM; for GoBD-compliant bookkeeping, coupling with an accounting tool is needed. A DATEV export is available for the tax advisor.
Who is Billbee for?
Multichannel retailers and Amazon/marketplace sellers who want to centralize orders and automate standard workflows - without a heavy ERP.
- Small to medium online retailers with several sales channels
- D2C brands and Amazon FBA/marketplace sellers
- Retailers who want to start quickly and connect the tax advisor via DATEV export
Less suited for: Companies looking for an integrated full ERP with accounting/CRM · Manufacturing businesses and large retailers with very high order volume
Suitability profile
How strongly Billbee covers the typical areas of use – our editorial assessment at a glance.
- E-commerce & retail
- specialist
- Manufacturing & production
- no focus
- Services & projects
- no focus
- International reach
- basic
- DACH compliance
- basic
Scale 0–3, a curated editorial assessment for selection advice. The ERP finder uses the same axes for your personal match.
Industries & use cases
Billbee is typically used in these industries and areas of application:
Features & modules
Integrations & interfaces
Billbee offers over 100 ready-made interfaces and, as an order-management tool, is designed for central order processing in multichannel retail. Via an open API, shops, marketplaces, payment and shipping providers can be connected.
Marketplaces
Online shops
Payment
Shipping & logistics
Fulfillment
Accounting & DATEV (export)
Interfaces & API: Open API and webhooks for connecting your own systems and services.
Strengths & weaknesses
Strengths
- Very good multichannel centralization of all orders in one place
- Extensive, flexible automation rules
- Simple, fast setup without IT knowledge
- Very many interfaces (100+); transparent pricing model without contractual commitment
- German-language support and an active community (high user satisfaction)
Weaknesses
- Not a full ERP: no true accounting, no manufacturing, no CRM
- Reporting rather basic; limited customization
- No full-fledged mobile app
- Repeated, sometimes significant price increases
User ratings for Billbee
Billbee in comparison
Pick a system to compare it directly with Billbee – from price and company size through the suitability profile to the average rating.
| Billbee | Xentral | |
|---|---|---|
| Price from | from €9/month | from €99/month |
| Company size | Sole traders up to smaller teams (a few dozen to a few thousand orders/month) | approx. 5-50 employees, scaling into the lower mid-market |
| Deployment | Cloud (SaaS) | Cloud (SaaS) |
| Hosting | DE/EU (GDPR) | DE (AWS Frankfurt) |
| Origin | Germany | Germany |
| E-commerce | ||
| Manufacturing | ||
| Services | ||
| International | ||
| DACH compliance | ||
| Avg. rating | 4,5 | 4,5 |
Suitability values 0–3 (curated editorial assessment); rating as the average across linked third-party portals.
What does Billbee cost?
What Billbee ultimately costs depends on edition, billing model, add-on modules and implementation effort – the entry price alone says little about the total cost. The overview below makes both transparent.
Entry price
from €9/month
Transaction-based (by order volume/month), cancelable monthly
Billing & pricing model
Cancelable monthly, no minimum term; order-volume-based billing. Starter (up to 200 orders/month) from €9/month net, Growth scales with order volume; all features included.
Plans & editions
| Plan | Price | Included |
|---|---|---|
| Starter | from €9/month | Transaction-based up to approx. 200 orders/month; all features & interfaces included, unlimited users, cancelable monthly (e.g. ~€18 at 20, ~€43 at 120 orders) |
| Growth | transaction-based (from ~200 orders/month) | Additional free partner tools (Amainvoice, VentoryOne, Replyco); from ~3,300 orders €0.06 per order |
Further cost factors (TCO)
Beyond the subscription, these items determine the total cost – we have compiled them for Billbee:
- Setup
- No setup fee; optional certified setup partners.
- Add-on modules
- All features and integrations included in all plans; with Growth, additional tools such as Amainvoice, VentoryOne and Replyco.
Support, contract & operations of Billbee
Whether Billbee proves itself in day-to-day use depends – alongside features and price – heavily on operations, support and the contract model. We have compiled how Billbee is provided, which service levels and support channels apply, under which contract and trial terms you get started, and how far the system scales with your company.
Contract & trial
Before you commit, trial period, term and exit matter: this is how you get started with Billbee – and get out again if in doubt.
- Free trial
- 30 days free, no payment details - the trial ends automatically.
- Operating model
- Cloud-only (SaaS), access via browser, 24/7 availability.
- Minimum term
- No minimum term (contract for an indefinite period).
- Cancellation
- Customer: 1 working day's notice; provider: 4 weeks to the end of the month.
Support & service levels
In day-to-day operation, how well you get help matters. Billbee supports its customers through these channels, languages and response times.
- Channels
- Email, community chat and forum, knowledge base/help center, explainer videos, masterclass and webinars.
- Languages
- German and English.
- Training
- Knowledge base, explainer videos, masterclass and webinars; certified setup partners for setup and optimization.
Scalability & limits
An ERP should grow with the company. This is how Billbee behaves with a rising number of users, multiple tenants and at its technical limits.
- Users
- Unlimited user accounts per organization (in all plans).
- Limits
- No hard order limit; the plan is based on order volume.
- Growth path
- Automatic upgrade Starter → Growth after 3 months above 200 orders (remains permanently active).
Billbee in the DACH region
Compliance requirements differ by country – DATEV/GoBD in Germany, FinanzOnline/RKSV in Austria, VAT/QR invoice in Switzerland. This is how Billbee performs across the three markets:
Hosting & data protection
Cloud/SaaS from a German provider, GDPR-compliant; the specific server location is not clearly documented.
DATEV
DATEV export available; tax-advisor access via account possible (no in-house accounting).
GoBD
Only limited - not accounting software; coupling with an accounting tool needed for GoBD-compliant bookkeeping.
E-invoicing (XRechnung / ZUGFeRD)
ZUGFeRD invoice generation supported (from end of 2024/2025); XRechnung is not supported.
Language & support
German-language interface and support (praised in reviews); primarily DACH.
Onboarding & implementation
- Duration
- very fast: basic setup and first channel connection usually within a few hours to days
- Partner
- usually no implementation partner needed; setup via self-service, complemented by help center and email support
- Cost
- no separate onboarding/setup fees; setup included in the subscription, free 30-day trial
Billbee is designed for a fast self-start without an IT department and can be connected to shops and marketplaces at the click of a button.
Switching & migrating to Billbee
Billbee does not replace an ERP - when switching to a more comprehensive system (weclapp, Xentral, myfactory), accounting/CRM are consolidated and channel/stock data are migrated. Well suited as a lean entry point that you later outgrow.
Verdict: is Billbee worth it?
A mature, user-friendly order-management tool for small to medium online retailers with many interfaces and strong automation - but deliberately not a full ERP. Shines at the easy entry point; limits with accounting and at high order volume.
Frequently asked questions about Billbee
How much does Billbee cost?+
Billbee bills on a transaction basis by the monthly order volume and is cancelable monthly. The base fee starts at €9 per month, and costs rise with order volume (guide value about €0.06 per order at high volume). All features and an unlimited number of users are included, offered in the Starter and Growth packages. The repeated price increases, however, are criticized.
Which companies is Billbee suitable for?+
Billbee is aimed at small to medium online retailers with several sales channels, at D2C brands as well as at Amazon FBA and marketplace sellers. Typical are sole traders up to smaller teams with a few dozen to a few thousand orders per month. Anyone who wants to start quickly and connect the tax advisor via DATEV export is well served. It is less suitable for manufacturing businesses and very large retailers with extremely high order volume.
Is Billbee a full-fledged ERP?+
No. Billbee is deliberately kept lean and is a pure order-management tool, not a full ERP. It lacks true financial accounting, production/manufacturing functions and a full-fledged CRM. For an integrated overall system that covers these areas, more comprehensive solutions are needed.
Is Billbee DATEV-capable and GoBD-compliant?+
Billbee offers a DATEV export, and the tax advisor can access the data via their own account. The tool does not, however, provide its own accounting. For GoBD-compliant bookkeeping, Billbee alone is not sufficient; this requires coupling with a separate accounting software.
Does Billbee support e-invoicing?+
Billbee supports the generation of invoices in the ZUGFeRD format, rolled out from the end of 2024/2025. Billbee does not, however, support the XRechnung format. For pure invoice generation in the e-invoicing context, Billbee is thus fundamentally equipped, but does not replace accounting software.
What are Billbee's biggest weaknesses?+
The central limitation is that Billbee is not a full ERP: no true accounting, no manufacturing, no CRM. Reporting turns out rather basic and customization is limited. In addition, there is no full-fledged mobile app. The repeated and sometimes significant price increases are also viewed critically.
Billbee or a more comprehensive alternative?+
Billbee is excellently suited as a lean entry point for multichannel retailers, but one that you may outgrow as the business grows. Anyone who needs an integrated full ERP with accounting and CRM should reach for more comprehensive systems like weclapp, Xentral or myfactory. When switching, accounting and CRM are consolidated and channel and stock data are migrated.
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